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Phone & Broadband Packages

Duo with our
bundled broadband and phone packages

  • One bill for both services
  • Competitive call costs
  • Inclusive line rental
Choose your package
Call, Email and Surf

Not sure what you want, or what you need?

Our helpful package builder will help you choose the right package for you based on your budget, requirements and location. Get started now...

Package Builder

Fast & reliable,
UK-wide coverage

Broadband designed for the best performance without the need for traffic management or shaping.

Additional Features

A wide selection add-ons to tailor your package to suit your calling needs including Voicemail and Caller ID.

See all features

Stay in touch, for less

Competitive rates for all peak, off-peak and weekend calling including mobiles and international.

See our rates

Choose your package

Phone & Broadband

Enter your phone number to discover
what packages are available on your line
Duo Pro i Unmetered Unmetered Check availability £24.99-27.99

Our Duo Pro packages are available to all exchanges that are enabled for VDSL services.

An assured rate of 10Mb is provided with the service (where the line rate is higher).

Static IP as standard.

Duo Pro is suited for high usage with an unmetered bandwidth allowance.

Service is based on a minimum 1 or 24 month term at the installation address. Suitable for lines capable of no more than 40Mb (10Mb upstream).

We do not enforce any traffic management, or blocked ports. Your connection is delivered as it should be.

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Duo Advanced i Unmetered Unmetered Check availability £27.99-29.99

Our Duo Advanced packages are available to all exchanges that are enabled for VDSL services.

An assured rate of 20Mb is provided with the service (where the line rate is higher).

Static IP as standard.

Duo Advanced is suited for high usage with an unmetered bandwidth allowance.

Service is based on a minimum 1 or 24 month term at the installation address. Suitable for lines capable of no more than 80Mb (20Mb upstream).

We do not enforce any traffic management, or blocked ports. Your connection is delivered as it should be.

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*This product is not available in on your line. Other services are available

Certain one off charges apply to all broadband services, including but not limited to activation, migration and cessation of service. Our suppliers do charge fees for cessation of service as well as some migrations to other providers which are passed on to you at cost. Where an activation or migration of service is provided without charge (indicated as £0.00 during your order), if the service ends within any minimum term, a deferred fee equal to the full cost of activation or migration, will be charged in full. If a service ends within term, that is before the end of the minimum term, an ETF (early termination fee) may apply and this is passed on at cost from our suppliers. Prices are not fixed and may increase or decrease during any term in line with wholesale cost changes and passed on at cost. A MAC is no longer required to migrate to us and you do not need to get one from your existing supplier. Active phone line required for entire service duration for copper services except SoGEA services which include the copper rental but provide no voice service and Duo which is bundled with the phone line. Speed stated is estimated based on information from Openreach and your postcode. The speed you receive will depend on several factors including line length and condition, radio and atmospheric interference and exchange contention. Assurance rates are a minimum bandwidth throughput expected at peak times. If throughput is confirmed to drop below the assured rate for more than a rolling 4 hour period, this would be considered a fault. We do not make any guarantees about speed, pricing, support, provision or fault resolution timescales outside of any specific product feature or care level selected. Price is per month and excludes VAT at the standard rate. Product availability is based on your exchange and will vary between exchanges meaning not all products may be available at all locations. Product specific information can be found by clicking on the (i) button.

Additional Features Extra features to tailor your phone package to suit your needs
Feature Feature Details Monthly Price
Caller Display See the number of the person calling on your handset, so you can decide whether to answer the phone or not. Free
Call Waiting Discreet bleeps to tell you that a second call is on the line. You can either put the first caller on hold and speak to the second caller, or end your first call and speak to the second caller. £0.70
Call Divert Divert your calls to another landline phone or mobile. Calls that can't get through to your home phone will still reach you on another fixed line or mobile of your choice but you are charged for the call to another landline or mobile accordingly. £0.70
Call Barring Decide which types of calls can be made from your phone so you're in control of who uses it and how. £0.70
Ring Back When Free If you make a call to an engaged number, just dial '5' and Ring Back will call you when the number becomes free. £0.70
Anonymous Call Rejection Stop calls from people who have withheld their number. If a caller withholds their number so that you can't tell what number they called from, they won't be able to get through to you. They'll only get through if they reveal their number. £0.70
Choose to Refuse Lets you put a stop to nuisance or unwanted calls by stopping them from getting through to you. You can block up to ten numbers. £1.00
1571 Voicemail Take messages when you're not available and can be listened to by dialling 1571. £1.00
Withhold Number All Calls Withholds your number on any calls that you make without dialling a prefix before each call. Free
Call Charges Prices for calling the most popular UK numbers
Destination Peak Off-peak Weekend
UK Geographic (01, 02, 03) 1.35p/min 1p/min 0.94p/min
UK Mobile - O2 (giffgaff / Tesco) 3.17p/min 3.17p/min 3.17p/min
UK Mobile - EE (Orange / T-Mobile) 3.17p/min 3.17p/min 3.17p/min
UK Mobile - Vodafone 3.17p/min 3.17p/min 3.17p/min
UK Mobile - 3 3.17p/min 3.17p/min 3.17p/min
Service Call Charges
International Call Charges Landline Mobile
Country Daytime Evening Weekends Daytime Evening Weekends
24.42p/min 24.42p/min 24.42p/min 18.91p/min 18.91p/min 18.91p/min
Compare See how our line rental and calls compete with other UK providers
uno BT Plusnet Sky Virgin Media
UK Peak Charges 1.35p/min 9p/min 8p/min 10p/min 10p/min
UK Call Connection Fee Free 16p 13p 14p 15p
Relative Line Rental Cost £11.39/month £15.83/month £14.99/month £14.50/month £14.99/month

Cost of calls may increase and decrease in line with wholesale and regulatory changes and we will give as much notice as technically possible to do. Calls to service numbers (non-geographic) consist of an access charge set by us of 4.5p and a service charge set by the organisation you are calling. Price is per month, and excludes VAT at the standard rate. Prices are not fixed and may increase or decrease during any term in line with wholesale cost changes and passed on at cost. Non-broadband line rental requires at least one active broadband service on the account and is not provided as a singleton service. As from September 2022, we no longer provide line rental-only services for transition (i.e ceasing an active broadband) or migration (new supply) with the forthcoming PSTN switch off.

Why not look at our other services?

FTTC Broadband

Super-fast broadband delivered via the cabinet.

Find out more

SoGEA Broadband

Fibre broadband via the cabinet with no line rental.

Find out more

FTTP Broadband

Ultra-fast broadband delivered via fibre to the proeprty.

Find out more

Phone & Broadband

Bundled phone and broadband service in one monthly bill.

Find out more

Line Rental & Calls

Standard line rental to compliment our FTTC services.

Find out more